Announcements & Shipping Issues
Due to COVID-19 restrictions, we are able to ship to a limited number of countries (via Korea Post).
Countries we CAN deliver to at the moment:
US, UK, Canada, Singapore, Japan, Germany, Taiwan, Indonesia, Vietnam, Thailand, Phillipines, Malaysia, Hong Kong, Switzerland, Russia, Sweden, Belgium, Norway, Ukraine, Turkey, Israel, Austria, Finland, Sri Lanka, Lebanon, Tanzania
Countries we can NOT deliver to:
Australia + all other countries.
> [April 16, 2021] Resumed shipping to Sweden, Belgium, Norway, Ukraine, Turkey, Israel, Austria, Finland, Sri Lanka, Lebanon, Tanzania
> [Apri 16, 2021] Italy added back to restriction list - unable to ship there
> [Mar 15, 2021] Resumed shipping to Japan
> [Feb 25, 2021] Resumed shipping to UK, Singapore, Taiwan & Indonesia
(Last updated on April 16, 2021)
Our flat-rate international delivery fee is now $5.
However, if you order 2 or more items - no shipping fee!
(Our fee has slightly increased from $3 to $5 to cover COVID-related fees that we're incurring on each outbound parcel.)
Note: Some product pages may still indicate a $3 flat shipping fee - but ignore this. We'll need some time to make the changes on each product page.
(Last updated on March 15, 2021)
Gochujar Global is open!
Gochujar Global was created specifically to serve customers from international countries - outside of the US.
Gochujar and Gochujar Global have the same identical products. But there is one key difference. Product prices in Gochujar Global are lower than Gochujar. The price difference ranges on average from $3-10, depending on the weight of the product. This is due to the fact that international shipping costs to the US has sharply increased in July 2020.
So if you're a non-US customer, shop here at Gochujar Global.
What countries can Gochujar Global deliver to?
During normal circumstances, we can ship Gochujar products to just about every country in the world.
However, due to the ongoing pandemic, cargo flight routes from Korea have been significantly reduced. As such, we can only ship to the following countries for the time being:
- HONG KONG
(AUSTRALIA is still not available for international shipping right now).
We will update this list as soon as new countries becomes available.
Q: How long will does delivery take during COVID?
Typically, it takes 7-10 during normal times. But due to the pandemic, delivery is being delayed.
You can expect 2-3 weeks for total delivery time.
Q: I'm a returning customer from Gochujar - what about my store credits?
We have transferred your account information to Gochujar Global. However, due to privacy laws, we can not migrate your login/password credentials.
To remedy this, we have sent you an email with an activation link. Please click on the link to sign-up (using the same email) and create a new password for Gochujar Global.
Then you'll see all of your store credit/account details as before.
Q: There's a discrepancy in store credit balance.
No worries - please email me at daniel[at]gochujar.com and we can sort it out for you.