We are currently shipping to the following countries: 

US, UK, Canada, Australia, Singapore, Germany, France, *Italy...

plus... Azerbaijan, Australia, Austria, Austria, Bangladesh, Belgium, Bhutan, Brazil, Cambodia, Canada, Chile, China, Czech Republic, Denmark, Ethiopia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Israel, *Italy, Japan, Kazakhstan, Kenya, Luxembourg, Malaysia, Mexico, Mongolia, Netherlands, New Zealand, Nigeria, Norway,  Oman, Phillipines, Poland, Qatar, Russia, Saudi Arabia, Singapore, Slovenia, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Turkey, UAE, Ukraine, US, UK, Uzbekistan, Vietnam. 

*For Italy: We can only ship-out non-food items for the time being (via UPS). 

If your country is not listed - please message us to double-check

We have resumed normal shipping to Australia.
All items on Gochujar - including food items - can be ordered now.
Thank you for your patience over the months! 

We have resumed shipping non-food items to Italy (via UPS).

Restrictions are still in place for food items - so don't order those.

But non-food items - like ceramics, cooking ware and beauty products - are now being fulfilled!

We'll post another notice when all restrictions lift.

Currently, the expected delivery time to most countries is 2-3 weeks.

It may take longer - especially during severe weather, holiday season or one-off events

Updates to your tracker are made by two different parties:

WHILE YOUR PARCEL IS IN KOREA, the Korea Postal Service is responsible for making updates to the tracker.

ONCE THE PARCEL LEAVES KOREA, it is handed over to your country's Postal Service and will be responsible for making updates.

If you haven't see updates to your tracker in a while - it is most likely queuing at your country's Customs Office for clearance.

Updates to the tracker are posted AFTER the parcel clear Custom Office. 

Please be patient - at times, there are delays or congestion at Customs Offices due to severe weather, worsening COVID situation or spikes in parcel load during Holiday seasons. 

Note: If it passes 3 weeks without any status updates, please contact daniel[at]gochujar.com for further help.

____
For Korea Postal Service Tracking Tool, click here.

For Global Tracking Tool, click here or... try your country's post office website. 

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