Ships from Korea to Most Countries in 1–2 Weeks ✈️ — Free Shipping on Orders with 2+ Items!
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Updates

Latest announcements

News about shipping and the store, newest first.

Shipping update

Oct 4, 2026

Food orders to Spain are paused

Spanish customs is now strictly enforcing its food import rules. Food parcels are being refused and either sent back or discarded, so we've stopped shipping food items to Spain for now.

Everything else still ships as usual, including ceramics, cookware, kitchenware and beauty products. If your cart has food in it, please take those items out before checking out. Any order that still includes food will be cancelled.

We'll post here as soon as this changes. Questions? Email daniel@gochujar.com.

— Gochujar Team

For U.S. customers

Mar 5, 2026

Import tax reduced to 10% (previously 15%)

Good news! Following recent updates to U.S.–South Korea tariff policy, the import tax on U.S. orders has dropped from 15% to 10%. This rate may change again depending on U.S. trade policy.

The 10% applies to product value only — shipping is excluded.

Thank you for your support as we keep serving U.S. customers through the tariff changes.

— Gochujar Team

For U.S. customers

Oct 27, 2025

A 15% import tax now applies at checkout

Update: reduced to 10% on Mar 5, 2026 — see above.

Because of recent U.S. tariff policy changes, a 15% import tax is now charged at checkout on all U.S. orders.

It’s calculated automatically and shown under “Estimated Taxes” on the PayPal checkout page before you pay. It applies to product value only — shipping is excluded.

There are no additional charges during delivery. If U.S. import rules change, we’ll update the tax right away.

— Gochujar Team

Known issue

Sep 3, 2025

Some product images may not display correctly

Some product images might not appear properly while we complete a major server migration. We’re working on it — thank you for your patience.

Need details about a specific product?

Email daniel@gochujar.com

— Gochujar Team

Frequently asked questions

Shipping & delivery

How long does delivery take?

About 2 weeks to most countries.

How do I get free shipping?

Order two or more items and shipping is free. Single-item orders ship anywhere for a flat $5.

My tracking hasn’t updated. Is everything okay?

Usually, yes. Korea Post tracks your parcel until it leaves Korea. After it clears customs in your country, your local postal service takes over, so a quiet stretch in between is normal. If nothing changes in 3 weeks, email us.

Track my parcelUSPS trackingFedEx tracking
Can you deliver a gift to someone in Korea?

Yes — we’re asked this often! Enter the recipient’s address in English at checkout and we’ll convert it to Korean for delivery. Orders within Korea usually arrive in 2–3 days.

Payment

How do I use a discount code?

Enter it at the payment step. On mobile, you’ll find it in the last step of checkout under “Payment”. On desktop, it’s on the payment page right after your cart.

How do I use my store credit?

Log in, then open your cart. Choose your store credit from the drop-down menu and it’s applied to your order.

PayPal isn’t working for me. What can I do?

Email a screenshot of your cart to daniel@gochujar.com and we’ll send you a PayPal invoice you can pay in one click.

Reviews

How much store credit do I get for a review?

$1.50 for every product review. Your reviews help other shoppers decide, and they tell us which products are worth sourcing again. To leave one, click “Write Review” on the product page or use the link in your review email (it sometimes lands in spam).

Why are some reviews marked “verified” and others not?

Every review comes from a real customer. Some are imported from our U.S. store, gochujar.com. Those orders weren't placed on this store, so they don't show the “verified” badge.

Have other questions?

Read our full FAQ or email us — we reply personally.

Read the full FAQEmail Daniel